At Drivasi, accessible via our web application layouts, protecting your privacy is a core operational priority. This Privacy Policy details the types of information we gather, track, and manage securely.

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1. Information We Collect

We process data to maintain service connectivity and fulfill the onboarding validation rules required by our dual-user ecosystem:

• Recruitment Users (Hiring Clients): We collect your full name, email address, mobile contact number, and information regarding your temporary or permanent driver requirements.
• Driver Partners: We collect your full name, email address, mobile number, current operation cities, and official documentation parameters required for professional onboarding (such as Driving License, identity credentials, and vehicle specialties profiles).

2. Technical Architecture & Data Management

Our platform handles identity using a streamlined, sessionless architecture. Understanding how this protects your browsing interactions is crucial:

• URL Parameter Mapping: To maintain system performance, your logged-in environment uses direct query variables (e.g., driver_id or user_id). We do not store persistent tracking cookies or drop hidden browser history monitors across your machine.
• Strict Security Boundaries: Because of this open routing architecture, we employ strict server-side prepared SQL statements to block cross-account data leaking. Modifying your URL token to view another user's dashboard will cause an access failure and trigger security logging metrics.

3. How We Use Your Information

Drivasi handles your data strictly to fulfill your operations on the platform. This includes:

• Authenticating account access using temporary, background-delivered numeric OTP verification codes.
• Displaying active driver profiles within city search grids to hiring clients holding active subscription models.
• Validating official operator documents to set the platform service status to "Open for Service."
• Monitoring system diagnostic properties to protect files against electronic vulnerabilities.

4. Razorpay Integration & Transaction Security

All monetization features are executed using Razorpay's live checkout interface handlers:

• Drivasi **never stores, views, or tracks** your credit/debit card numbers, UPI PINs, or netbanking credentials on our web servers.
• When purchasing a package (e.g., Driver passes or User short-term hiring options), your customer name, email address, and mobile number are passed securely to Razorpay's processing vault to pre-fill the checkout popup box.
• Our system only retains transaction references returned by the gateway signature loop (payment_id and order_id) to verify your account status.

5. Data Disclosure & Information Sharing

We do not lease, trade, sell, or distribute your private profile metadata to external advertising corporations. Information visibility is governed exclusively by our operational features:

• Driver Profiles: Once fully verified and approved, your mobile contact rows, servicing vehicle metrics, and full name are visible to paying users searching for active driver partners.
• Government Credentials Safety: Document attachments submitted by Drivers during the onboarding process are used strictly for administration approval and are kept hidden from public platform views.
• Legal Contexts: We will share your information only if required by a valid law enforcement directive, regional judicial request, or system safety mandate.

6. Security of Your Data

We leverage industry-grade data protection mechanics to keep your information secure. All passwords modified through our secure OTP workflow controller use contemporary secure cryptographic hashing algorithms before being written into the database. This ensures your primary access credentials remain unreadable, even to platform database administrators.

7. Data Retention Policy

We maintain account records for as long as your profile exists on our platform indexes. If you wish to permanently close your workspace, wipe your identity documents from the directory tables, or update your registered profile properties, submit a formal request to our privacy handler desk.

8. Changes to this Privacy Policy

Drivasi reserves the right to revise or adjust sections of this policy at any time. Any changes become effective immediately once published to this URL. We recommend checking this layout from time to time to track how your data remains guarded.

9. Contact Information

If you have any questions, security concerns, or data deletion queries regarding this policy, contact us at:

privacy@drivasi.com